← Back to BandFlow Studio
BandFlow Studio

Support & Help

About BandFlow Studio

BandFlow Studio is a live performance companion app designed for musicians and bands. It features backing track playback, setlist management, and live performance tools including click track, metronome, and microphone input with EQ controls.

Get Support

Our support team is here to help you get the most out of BandFlow Studio. Whether you have questions about features, need technical assistance, or want to report an issue, we're ready to assist.

Contact Our Support Team

For assistance with BandFlow Studio, please reach out to us:

Response Time: We aim to respond to all support inquiries within 24-48 hours during business days.

Frequently Asked Questions

How do I download backing tracks for offline use?

Browse the Loops section, select your favorite tracks, and tap the download button. Downloaded tracks are saved locally and can be accessed without an internet connection.

How do I create a setlist?

Navigate to the Setlists tab, tap "Create New Setlist," and start adding songs with their details (title, artist, BPM, time signature). You can reorder songs by dragging them into position.

Can I use BandFlow Studio during live performances?

Yes! That's what it's designed for. Use Live mode to access click track, metronome, microphone input with EQ controls, and BPM sync during your gigs.

How do I sync my setlists across devices?

Create an account and enable cloud sync in the settings. Your setlists and favorites will automatically sync across all your devices.

What genres of backing tracks are available?

BandFlow Studio offers backing tracks in multiple genres including Gospel, Afrobeats, R&B, Hip-Hop, and more. New tracks are added regularly.

How do I report a bug or issue?

Please email us at info@najiteglobal.com with details about the issue, including your device type and steps to reproduce the problem.

Can I request specific backing tracks or features?

Absolutely! We love hearing from our users. Send your requests to info@najiteglobal.com and we'll consider them for future updates.

Additional Resources